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# Research and rank sales leads into tickets

A three-person Polish software house had Hermes write a brief on each lead in its list, each a ticket with a company profile, the likely problem, a first-contact suggestion and a hot/warm/cold rating. It also produced a long competitor report and critiqued the team's first outreach email as too generic.

[Hermes Agent](https://www.automaticcompany.co/use-cases/agent/hermes-agent/) Added Oct 11, 2026

## What they did

A three-person software house in Poland gave Hermes the full context of the company, including its goals and weak spots, and packaged recurring jobs as skills. For sales, it asked Hermes to research each company on a messy lead list (what they do, their likely technical problems and who decides) and to prepare a brief for each.

## How it went

The poster says Hermes researched each lead and filed it as a ticket in YouTrack with a company profile, a concrete likely problem, a first-contact suggestion and a hot, warm or cold rating. It also produced a long competitor report, and critiqued the team's first outreach email as too generic, suggesting a more specific version.

## Good to know

The founder says Hermes does not send emails or make decisions, and that research is sometimes incomplete or recommendations too generic. The post describes the competitor report's length inconsistently.

## A prompt to try

Here is our company context: <what we sell, who we target, our strengths and gaps>. For each company in <your lead list>, research what they do, a concrete problem we could likely solve, and who probably makes the decision, citing sources. Create one ticket per lead in <your task tool> with a short profile, the problem, a suggested first message, and a hot, warm or cold rating. Do not contact anyone.

## Source

[halfbitstudio.com](https://halfbitstudio.com/en/how-we-run-our-company-with-hermes-agent/) · published Jun 22, 2026 · checked Oct 11, 2026

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