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[Use cases](https://www.automaticcompany.co/use-cases/) · [Operations & admin](https://www.automaticcompany.co/use-cases/category/ops/)

# Give each team its own agent profile for ops work

A 17-person data startup (Artie) runs Hermes on one self-hosted machine with a separate profile per team. Its BizOps profile handles pipeline reviews, reconciliation and tracker updates, and flags exceptions for a human; staff mostly use it through Slack.

[Hermes Agent](https://www.automaticcompany.co/use-cases/agent/hermes-agent/) Added Oct 11, 2026

## What they did

Artie, a 17-person data startup, runs a family of Hermes profiles on one self-hosted machine in Germany, one per team, each with its own access and with skills kept in a shared Git repo. The BizOps profile handles recurring operational work: pipeline reviews, reconciliation and tracker updates.

## How it went

The poster says The profile surfaces the exceptions that need a human. Because the agents already have the docs, CRM and internet, the company says they work proactively, and most staff use them through Slack.

## Good to know

A person reviews anything before it reaches production, docs or a customer. The post gives no figures for BizOps specifically, and the company says Hermes is most of the way there but not all the way.

## A prompt to try

Every Friday, review the open deals in <your CRM> and compare them with <your finance or billing records>. Update <your tracker sheet> with stage changes, flag deals that have stalled for more than <number> days, and list any payments, invoices or contract records that do not match. Post a short summary in <team chat channel> with only the exceptions that need a person.

## Source

[x.com](https://x.com/JacquelineSYC19/status/2100262432413528336) · published Sep 16, 2026 · checked Oct 11, 2026

Runs on [Hermes Agent](https://www.automaticcompany.co/platforms/hermes-agent/).

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