[Use cases](https://www.automaticcompany.co/use-cases/) # Customer support Replies, ticket triage, chat support and reviews. - [ OpenClaw · Customer support ## Sort a shared support inbox into a simple ticket workflow The team behind Linkedmash connected OpenClaw to its support inboxes, and it designed status folders and mail rules that move each ticket along as replies go out. - ](https://www.automaticcompany.co/use-cases/openclaw-support-inbox-ticket-folders/) - [ Hermes Agent · Customer support ## Triage support tickets daily and verify facts before replying Gumroad runs a Hermes Agent that handles parts of daily operations. On a schedule it triages support tickets, checks the facts in internal admin and analytics tools, and replies, closes or escalates each one. - ](https://www.automaticcompany.co/use-cases/hermes-agent-daily-support-triage-with-fact-checks/) - [ Hermes Agent · Customer support ## Scan new support tickets for help doc and blog post ideas The founder of a podcast hosting company shared his Hermes Agent and knowledge base with his team, starting with support. Its first automated scan of new tickets suggested six help doc updates and two marketing posts. - ](https://www.automaticcompany.co/use-cases/hermes-agent-support-tickets-to-help-doc-ideas/) ## Want this running for your business? We pick the bots, set them up in your account and run them. They do the work while you run the business. [ Hire your team ](https://www.automaticcompany.co/founding-waitlist/)